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Contact Costco Benefits Customer Service

Costco Benefits Phone Numbers and Emails

Toll-Free Number:

  • (800) 284-4882 ext 1
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Costco Benefits Email:

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How to Contact Costco Benefits?

Most Popular Number:

(800) 284-4882 ext 1
Total calls: 1 555 Issues resolved: 77 Last call: Mar 20, 2025
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PissedConsumer Reporter

If you have any problems or doubts related to your online orders, you can contact the Costco Customer Service phone number at 1-800-284-4882. This number is not available 24 hours, 7 days a week so it’s best to reach out to them during their business hours. The Costco customer service is available for your help from 5 AM to 7 PM PT on weekdays and from 5 AM to 7 PM PT on weekends.

To get on a call if you have membership-related or warehouse questions, you can dial 1-800-774-2678. This number is available from 6 AM to 6 PM PT, Monday through Friday. If you face any issues on the weekends, call them at any time between 8 AM and 5 PM PT.

If you would like to get help from Costco Benefits customer service via live chat, you can do so during their working hours. To do so, visit their official website and navigate to the customer service page. Once you do so, you will be able to spot the chat icon at the bottom right corner. Click on it and you are good to start your chat session with one of the well-trained Costco Benefits customer service representatives.

You can avail the chat option for the general inquiries between 5 AM to 8 PM PT, Monday through Friday. On Saturday and Sunday, the working hours start at 6 AM and end at 6 PM PT. You can also send your inquiries in the chat phone number at 1-800-284-4882. You can use this number from 6 AM to 6 PM PT, Monday through Friday. On weekend, the number is reachable from 8 AM to 5 PM PT.

Costco Benefits does not provide customer support through email. To ensure timely and responsive assistance for their members, they have opted to offer phone and chat support channels (available on the website) instead. If you have inquiries or concerns related to online orders, you can reach out to them by phone at 1-800-284-4882. This allows for real-time interaction and prompt resolution of inquiries or concerns. By focusing on phone and chat support, Costco Benefits aims to deliver efficient and effective customer service, providing their members with the assistance they need in a timely manner.

Costco Benefits Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Costco Benefits is 80028448821.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Costco Benefits may ask you for the following information to identify you as a customer: social security number, address or zip code or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Costco Benefits Website:

Costco Benefits Help Center:

Corporate Office Address:

Costco Benefits
999 Lake Dr
Issaquah, Washington 98027
United States

Costco Benefits Rating Based on 15 Reviews

Rating details

3.1
more details
Customer service
Price Affordability
Advertised vs Delivered
Product or Service Quality

Rating stats

Rating trend

How Good is Costco Benefits's Customer Service?

Tiyana Zjw
Tiyana Zjw
Feels Disappointed | May 03, 2023

Very Terrible did not like anything from your web page not Very informative, did not help me at all.thanks for nothing

Read full quote
Reita Jra
Reita Jra
Feels Satisfied | Nov 18, 2022

I have a very Good
(Tuve una muy buena atención de la Srita que me atendió , fue muy amable y paciente , Gracias! )

Read full quote

Summary of Costco Benefits Customer Service Calls

1.6K TOTAL
CALLS
02:39 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Costco Benefits?

Request for Information Question:

  • “To talk about reinstate my benefits”
  • “Question on benefits”
  • “Information”

Product/ Service Question:

  • “Health insurance question”
  • “Wife and son needs medical insurance and need to know the required information and paperwork needed”
  • “Need my old employee number to sell stocks I don't work at the company anymore”

Account Question:

  • “To do my open en Rome.Because I can't log in to the website”
  • “Verify”
  • “Members ship quety”

Employment Question:

  • “Matching company 401k contributions.”
  • “Enrolled in 401k”
  • “Employment”

Return/ Replace Question:

  • “Change of benefits”
  • “Life changing event”
  • “Change of phone number”

Activation/ Cancellation Question:

  • “Renewal of benefits”
  • “Benefits renewal”
  • “Renew membership”

Cards Question:

  • “I recently changed phones and did not transfer over my PingID”
  • “Need ID cards”
  • “Lost wallet and benefits cards”

Payments and Charges Question:

  • “My bills are not getting covered”
  • “Cobra payment”
  • “Payment card”

Staff Question:

  • “Customer service”
  • “Need medical service”
  • “Counseling services”

Shipping and Delivery Question:

  • “Delivery”
  • “I did not get my 1095c”
  • “Urgent care locations”

Website/ Application Question:

  • “My employee website not letting me log on”
  • “I can't get through the web site”

Refund Question:

  • “Refund”

Other Question:

  • “Benefis”
  • “Benefits”
  • “To switch my doctor”

Compare Costco Benefits Customer Service To

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